FAQs
GENERAL
ARE BLINK AND WINK MINKS EYELASHES CRUELTY FREE?
Our mink eyelashes are cruelty-free and hypo-allergenic.
CAN THE LASHES BE REUSED?
All of our lashes can be reused (15-20 times) with proper care. Please refer to your care card once you receIve your order.
ARE ALL THE LASH BANDS ONE SIZE?
All of the lash bands are one size. Use scissors to customize the lash band to your eyes.
WILL THE FALSE EYELASHES HARM MY REAL LASHES?
False eyelashes will not remove your real eyelash if applied and removed correctly.
SHIPPING
WHEN WILL I RECEIVE MY ORDER?
Please allow 3 days (weekends not included) for processing. Once shipped, you can expect to have your order within 5-7 business days. If you have not received a tracking number within 72 hours please reach out to our support team at hello@blinkandwinkminks.com
I ENTERED THE WRONG ADDRESS? WHAT DO I DO?
WHAT DO I DO IF MY PACKAGE HAS BEEN LOST OR STOLEN?
Unfortunately, we are not responsible for packages once a tracking number has been issued out. However we are willing to help resolve any issues. Please contact hello@blinkandwinkminks.com
CAN I USE P.O BOX FOR SHIPPING?
A p.o box is an acceptable shipping address.
WHAT IS THE RETURN POLICY?
Unfortunately due to health reason all sales are FINAL! There will be no return or exchange under any circumstances due to the nature of the products.
WORN LASHES WILL NOT BE REFUNDED NO EXCEPTIONS!